Effective Interpersonal Communication

Communicate assertively and be heard
Maintaining and improving workplace relationships hinges on adequate and appropriate interpersonal communications. Get to know your own communication tendencies and understand others better. Utilise assertiveness techniques to gain respect and be heard.

Topics covered in Effective Interpersonal Communication

♦ The Power of Your Message ♦ Understanding Others Better ♦ Communicating Assertively ♦ Planning Difficult Communications

  • Small class for individual attention
  • Certificate of Attendance provided
  • Post course support


● Efficient communication in difficult situations
● Using assertiveness