Performance Management

Tackle the tricky issues
Learn how to manage situations when performance expectations are not being met. You’ll build the confidence to tackle difficult issues using a structured approach & work through a performance issue from your own workplace.

Topics covered in Performance Management

♦ Clarifying Performance Expectations ♦ Selecting an Approach ♦ Initiating a Performance Meeting ♦ Managing a Performance Meeting ♦ Performance Management Tools


  • Small class for individual attention
  • Certificate of Attendance provided


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● Strategies to minimise conflict
● Addressing misunderstood expectations
● Managing a Performance Meeting