How to Validate the Value of your Qualification

Records Management as a role is becoming increasingly recognised within organisations. Having a Certificate IV in Recordkeeping builds skills in many aspects of records management, including identifying and managing the risk to an organisation of data retention and recovery. But you cannot expect your organisation to automatically approve the expenditure required, unless you can demonstrate the value to the business unit and organistion. Most managers will require you to present a  Business Case if you are requesting their sponsorship to undertake a course from a Registered Training Organisation (RTO).   Presenting a Business Case demonstrates your commitment to the proposed study. It also outlines the benefits of your professional development to the Records Unit and organisation as a whole. A good business case removes the focus from being on what you gain personally, and emphasises the organisation gains. In preparing your case think about ‘What, So […]

Break Through the EDRMS Barrier with Context

Context: Noun The parts of a written or spoken statement that precede or follow a specific word or passage, usually influencing its meaning or effect: “You have misinterpreted my remark because you took it out of context.” The set of circumstances or facts that surround a particular event, situation, etc. Context creates the framework by which a message is understood, regardless of whether the message is communicated by text, verbally or using graphics, or a combination of all of these. Context creates the back story or history the intended receiver uses to interpret your message. Businesses rely on effective communication to spread their message to external target audiences.  Most businesses invest time in planning and reviewing the written, verbal and graphic elements of these messages, as well as the structure it is presented in to ensure this achieved successfully.  Formal internal communications on strategy, business directions, […]

Build Trust and Achieve Better Outcomes

Personal investment in every relationship is based on levels of trust between parties in that relationship.  The higher the level of trust the greater the effort a friend, sibling, staff member, manager or hired hand will invest in supporting joint endeavours, and achieving goals. In the corporate world the language you use is instrumental in building or destroying trust. Successful team or project outcomes depend on building a relationship with the people you work with.  Unlike personal friendships these relationships generally don’t commence from sharing personal viewpoints in common.  You will find yourself working with a diverse group of personalities, each with their own personal goals.  Personal effort is required to find common points of interest, understand personal objectives and discover the way to relate to individuals on some level is necessary. In effect you create a partnership with internal and external colleagues to deliver […]

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