Management Lessons from the Climate Change Debate

Have you noticed a change in the climate science debate? I have. In the six years since the summit in Copenhagen, and particularly in the last two years, the attitude of governments has changed noticeably, with previous laggards now leading the way. Not only have governments come on board, but so have major shareholding organisations such as pension funds and even organisations within the energy industry. For example, Australian Gas Light Company (AGL), Australia’s largest greenhouse gas emitter, has vowed to close all its existing coal-fired power stations by 2050 and will not build or buy new conventional plants in the meantime. The desire for change has developed a high degree of momentum from the inertia of last decade. It is not the scientists pushing on their own against the consciously and unconsciously incompetent. Rather, participants with much to lose, have joined the scientists’ team […]

Is your RIM program sustainable?

Great teams accomplish great action. A great team may have an excellent leader; one who motivates team members and empowers them to exceed their own expectations. Or an excellent leader who develops the combined skill and knowledge of the team, which enables the team to achieve previously unattainable goals. Or a great team may have arisen through an accomplished group of people coalescing as a team around a common purpose, and their combined talent, effort and passion for the purpose result in new levels of performance and success. At some stage great teams disband. When that occurs, history shows us, the remaining team can fall from the state of grace very quickly. Think of football teams that lose their inspiring coach, or their high performing players as they accept lucrative contracts elsewhere. The premiership trophy one year, and wooden spoon the next. Whole civilisations, political […]

Developing Future RIM Leaders

iQ is 30 years old. The average time a records and information manager has been in the workforce is approximately 30 years (Australian Government, 2014)*. 30 also happens to be the current age of the records officers who will become the RIM industry leaders over the next 30 years. A question facing the RIM industry is whether the necessary time and budget is being committed to developing true leadership within these records officers for the future? The continued devaluing of the RIM business unit within organisations suggests not. This lack of value placed on the RIM business unit is paradoxical as, due to technology change over the past 30 years, RIM units currently have the technical capability to: Support the outcomes of strategic goals Drive efficiency in business processes Reduce organisational risk Reduce litigation costs Deliver a shared knowledge base to all staff at their […]

Do you really have a CIO?

Chief Information Officer (CIO) is a common, modern executive title within organisations. A practical interpretation of the role title is this person is accountable for: 1. Protection of all information assets 2. Distribution of information assets within the organisation 3. Management of information to support operational requirements and strategic goals 4. Governance of information in accordance with legislative requirements 5. Selection and maintenance of all hardware and software tools which support the above. This includes information in shared drives, internal business systems (ERP, ECM & EDRMS), as a service or web based systems, data stores, filing cabinets and compactus, etc. And even the information held within the heads of individuals. All information created and used by the organisation through the ages, digital or not. After all, surely information is information whatever the format? Does this description match your CIO? If it does your organisation will […]

100 RIM Change and Transformation Tips

1. Clearly communicate the vision and direction of the change. 2. Measure along the way, to see how you are tracking against your milestones. 3. Instil the desire to adopt new, better habits. 4. Lead by demonstrating new behaviours. 5. People need to believe the change is good for them. 6. Identify your change supporters, as well as your opposition. 7. If you plan the change project well, then the implementation becomes relatively straightforward. 8. Help people understand that they can implement the change – they have the capacity, authority and tools to do so. 9. Reward and recognise people who demonstrate the new desired behaviour. 10. Consider using gamification techniques for engagement. 11. Understand your organisational culture before embarking on change. 12. Don’t let rumours fester – communicate. 13. Build a team to drive the change. 14. There is an opportunity in every change […]

Building a Stronger Records Team without a Bigger Budget

Education is an enabler.  “The single biggest factor, by far, in reducing the rate of death among children younger than five is greater education for women” according to the Institute of Health Metrics and Evaluation research comparing infant mortality and years of women’s schooling between 1970 and 2009 across the globe  (Gakidou, Cowling , Lozano, & Murray, 2010). Identifying the outcomes of investment is easy when there is clear evidence based on research. .  In this case, decreased infant mortality in developing countries was proven by research to be achieved by increased spending on strategies to keep young girls at school longer and on women’s education in general. If only the evidence and arguments for investing in recordkeeping education of our records management team were so clear! The return on investment in recordkeeping education appears, at first glance, overwhelmingly more challenging to quantify. However, let’s […]

Not the 6 o’clock News

Aimee walked in the door after work.  The house was dark and quiet.  Good, she’d beaten Ben home.  A few minutes of ‘me’ time before he gets in.  She flicked on the TV in the bedroom to catch the news as she changed out of her office garb.  Accident in the suburbs, building site explosion and fire, two dead. A fleeting sadness crossed her mind for the dead and their families, as it did every time she saw something similar.  And then she caught the words “Mason Holdings”.  Ben’s company. On the screen she could see the building and rubble.  The reporter was talking about an infringement of safety conditions.  Lucky more people hadn’t been killed. Ben wouldn’t have been on site she told herself as she felt the panic rising.  He’s the construction manager.  He doesn’t actually do anything dangerous.  Doesn’t actually get his […]

Seven Deadly Sins of EDRMS Project Management

Insularity Not including business representatives in the make-up of the project team. The team members remain aloof from the business with little understanding of business processes, business records and business drivers. Active business representation in the project team is a must. This may be by way of a specific business specialist steering committee who are educated on the project goals and scope, and EDRMS capability from the project outset. Through facilitated meetings informed members are then able to provide input on adoption enhancements within the constraints of the project. Additionally they can be harnessed as a change management conduit to provide project briefings to their business areas. Or less formal input may suit some organisations better, with review and comment requested from the business at specific stages of the project. If this method is chosen then care has to be taken to ensure that the […]

Showing all 8 results