New Multi-Pack HPE eLearning for Small Groups

on February 16, 2017

Our HPE eLearning for TRIM / Record Manager / Content Manager continues to grow in popularity, but is it an affordable solution for your organisation? It is now with the introduction of Multi-Packs, which enable discounted purchases for training small numbers of staff. For large organisations the decision has always been easy. The $6,600 per annum subscription to the 60 topic program is a justifiable decision for organisations from 300 to 1,000 staff. The price per participant ranges from $20 per person right down to $6. That makes it a very cost effective method compared to face to face training, with the added bonuses of no travel costs, and immediate delivery. We have many organisations under 300 staff subscribed to eLearning, but for some organisations it is difficult to make the purchase when it competes with other current priorities. “Multi-Packs” are now available for purchase […]

100 RIM Change and Transformation Tips

on October 14, 2014

1. Clearly communicate the vision and direction of the change. 2. Measure along the way, to see how you are tracking against your milestones. 3. Instil the desire to adopt new, better habits. 4. Lead by demonstrating new behaviours. 5. People need to believe the change is good for them. 6. Identify your change supporters, as well as your opposition. 7. If you plan the change project well, then the implementation becomes relatively straightforward. 8. Help people understand that they can implement the change – they have the capacity, authority and tools to do so. 9. Reward and recognise people who demonstrate the new desired behaviour. 10. Consider using gamification techniques for engagement. 11. Understand your organisational culture before embarking on change. 12. Don’t let rumours fester – communicate. 13. Build a team to drive the change. 14. There is an opportunity in every change […]

Writing the Business Case for eLearning – HP TRIM 7 or HP RM8

on May 12, 2014

The majority of records managers work in a public office and thus a formal business case must be approved before public money can be allocated. At Linked Training we are frequently asked to provide information to records teams putting together a business case for HP TRIM (and now also Records Manager 8 – RM8) eLearning. Every organisation will have a different reason and required outcome for selecting eLearning as part of their HP TRIM / RM8 delivery package so I’ve packaged our general advice into this article, and you can add your organisations specific situation and detail to support your case. The exact structure of a business case will vary organisation by organisation and it’s important to be aware of any templates or structures preferred in your organisation. There are both reactive and proactive situations on which a HP TRIM eLearning business case is built. […]

RM8 Searching – Under the Bonnet

on March 11, 2014

Having explored the new Records Manager 8 interface features that impact End Users in the article ‘The New World of RM8”, this article moves on to take a look under the search bonnet and prepares you to experience a paradigm shift in your search methodology! As you start using RM8 to conduct searches your first question will be “what happened to the Search Methods I used in HP TRIM when managing records?” For instance, traditionally you’d search for all Records with overdue Actions assigned by opening the Search form and selecting the Search Method ‘Record Actions Overdue’. In TRIM 7 ‘Record Actions Overdue’ sits under the Business Process Search Method category with a range of Action related Search Methods, as per Figure 1. Figure 1: TRIM 7 In RM8 (Figure 2) you will quickly find there is no Record Actions Overdue Search Method. Figure 2: […]

The New World of RM8

on February 09, 2014

The question of “What is new for the End User?” is faced by every organisation upgrading from one version of software to another. Major, and sometimes even minor, changes in the interface, the functionality and the features require training in some form for the end users to seamlessly transition. Where there is little change or competent users this may be in the form of informative presentations and flyers. For a different audience or extensive change more formal training may be required. Regardless, there will be a need to prepare resources, allocate training time and set aside the budget for this. With Record Manager 8 (RM8) released by HP as the latest version of the TRIM EDRMS many records units will be trying to decide if they should upgrade to TRIM 7 or RM8. TRIM 7 is now well established, and although for TRIM Administrators and […]

EDRMS – Getting Buy-in from the Executive Suite

on May 12, 2011

A common complaint heard from Record Managers is their inability to be heard in the Executive suite. No matter how hard they try their words fall on deaf ears, and they cannot progress the conversation enough to get the traction they need. I liken many in that predicament to my father-in-law. My father-in-law is clever at many things although it is fair to say, learning a new language is not one of them. I recall sitting in café in Boulogne when lunch had not arrived in a time that suited him. My efforts to tell him not to worry, as in France lunch is something not to be rushed, failed miserably. He marched in to the café and asked “Where is my lunch?” Of course the staff did not speak English and he did not speak French. His solution; to speak more slowly and when […]