At the Risk of Remaining Unheard

The Executive General Manager tightened his belt as he prepared to give his keynote speech to the project team that was to be responsible for the rollout of an EDRMS to thousands of staff. His attitude was stern. “This project is very important to us. We must comply with the State Records Act by next year.” His countenance brightened as he indicated to the woman beside him. “Which is why we have elected to give oversight of the project to Sally. Sally is one of our best managers, and I know she will do a good job. That is why I hereby transfer the poison chalice to you, Sally, in full confidence you won’t let us down.” Sadly, over three years, that was about the best contribution the Executive General Manager made to the conversation about the information management needs of the organisation. Was it […]

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